Here, you will find answers to the common questions that may arise if you are a first-time user looking to install eSIM on your iOS or Android device. If your question does not fall under these topics, please contact our support team, and we will be happy to assist you.
FAQ
1. What is eSIM, and how does it work?
eSIM (Embedded SIM) is a new technology that allows you to use mobile connectivity without a physical SIM card. Instead, the SIM card information is stored on a special embedded chip in your device. You can activate and manage eSIM profiles directly through the World E-SIM application.
2. How do I install World E-SIM on my device?
To install World E-SIM on your device, follow these steps: Download the World E-SIM application from the App Store or Google Play Store. Launch the application and follow the registration or login instructions. After logging in, select the “Add eSIM” option and follow the instructions to scan the QR code or enter the manual data provided by your mobile operator. Once the process is complete, your eSIM profile will be activated and ready for use.
3. How can I find out if my device supports eSIM?
In most cases, the latest device models support eSIM. However, before installing World E-SIM, it is recommended to check the compatibility of your device with eSIM.
Here is a list of iOS and Android devices that support eSIM technology
4. Can I use World E-SIM with my current mobile operator?
Yes, the World E-SIM application is compatible with a wide range of mobile operators worldwide. However, make sure that your current operator supports eSIM technology and provides you with the necessary data to activate an eSIM profile. If in doubt, please contact your mobile operator for detailed information.
5. Can I use World E-SIM in another country?
Yes, you can use World E-SIM in other countries. However, before using it in another country, make sure that your tariff plan allows needed country and familiarize yourself with the terms and costs of usage in different countries.
6. What happens if I change my device?
When you change your device, you will need to purchase a new eSIM profile, as eSIM can only be installed on one device and cannot be transferred. Each device requires its own unique eSIM profile, and it cannot be shared or moved between devices.
